SynaXG Privacy Policy
Effective Date: 1 January 2026
Website: https://www.synaxg.com
SynaXG Technologies Pte. Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or interact with our services.
Collection of Personal Data
We may collect personal data when you use our website, including but not limited to:
- Name, email address, phone number, mailing address;
- Account registration information, if applicable;
- Payment or billing information, if applicable;
- IP address, browser type, device information, cookies, and usage data;
- Any other information you voluntarily provide.
Methods of collection:
- Directly from you (forms, registrations, surveys);
- Automatically through cookies, analytics tools, and other tracking technologies;
- From third parties where legally permitted or with your consent.
Use of Personal Data
We use personal data for purposes such as:
- Providing and managing our services and content;
- Responding to inquiries and communicating important information;
- Improving website functionality, user experience, and services;
- Marketing and promotional activities (where consent is provided);
- Complying with legal obligations and protecting legitimate interests.
Disclosure of Personal Data
We may disclose personal data to:
- Service providers and partners who perform functions on our behalf (e.g., IT support);
- Law enforcement or government authorities as required by law;
- Other parties with your consent.
We ensure that all third-party service providers adopt reasonable data protection measures in accordance with PDPA.
Protection of Personal Data
We implement reasonable organizational, technical, and physical measures to protect personal data from unauthorized access, disclosure, alteration, or loss.
Retention of Personal Data
Personal data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, personal data is securely deleted or anonymized.
Access and Correction
You have the right to request access to your personal data held by us and to request correction of any inaccuracies.
How to submit a request:
- Contact our Data Protection Officer (DPO) at: info@synaxg.com
- Include sufficient information to help us identify your personal data.
We will respond to requests in accordance with PDPA within a reasonable timeframe.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience, monitor website performance, and analyze traffic.
You can adjust your browser settings to block or delete cookies, but some website features may not function properly without them.
Data Protection Officer (DPO)
Unless otherwise informed, the Head of Legal of SynaXG Technologies Pte. Ltd. shall serve as the DPO, responsible for PDPA compliance, responding to queries, and handling personal data breaches.
Contact the DPO: info@synaxg.com
Marketing Consent
Where required, we will seek your consent before sending marketing communications. You can withdraw consent at any time by following the unsubscribe instructions in our emails or contacting us at info@synaxg.com.
Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. The effective date will be updated at the top of this page. We encourage you to review this Policy periodically.